And the Why Drawstring Hooded Top and Plaid Pants Lounge Set

RaymaxUS offers a fair and transparent return policy tailored to each product type.

For Apparel & Activewear:
All apparel and activewear items are made to order. Therefore, we do not accept returns for incorrect sizing or change of mind.
If your item arrives damaged or defective, we’ll gladly provide a free replacement or refund.

For Accessories, Gear & Other Products:
Returns are accepted only if the item arrives damaged or with a manufacturing defect.

To initiate a return or report an issue, please contact us within 14 days of delivery using one of the following methods:
• Live Chat on website or Facebook Official Page
• Email: raymax.store.us@gmail.com
• Instagram DM: @RaymaxUS

Please include your order number and clear photos of the damaged item.

Our support team will help you from there. Thank you.

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Apparel/Activewear Disclaimer:

At RaymaxUS, we showcase our apparel and activewear through model photography and digital mockups for the best customer experience.

Please note:
• The fit or length of items may appear slightly different based on the model’s height, pose, or styling during the shoot.
• Colors may vary slightly due to lighting conditions, camera settings, or screen displays. All items will remain within the same color family as shown.
• Design placement may shift slightly in position or scale depending on garment size and production variation. However, the design itself will match the preview.
• We strongly recommend referring to the size chart for accurate fit and measurement before purchasing.

Other Products Disclaimer:

For accessories, gear, and other non-clothing items, RaymaxUS uses high-quality visuals and renderings for product presentation.

Please be aware:
• Slight color variations may occur due to lighting during photography or differences in device displays.
• The size or proportions of some items may look different depending on camera angle or presentation style. Please refer to product dimensions for accuracy.
• Minor differences in stitching, logo placement, or detail alignment may occur due to manufacturing processes, but the overall design will remain true to what is shown.

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